Support

  • We have migrated to a new Barracuda appliance. The first time you go to Barracuda Spam Settings, you will need to enter your email address, click Next, then on the next screen click Send login information. You will receive an email with a link to reset your password so you can get in. Once you are logged in you can click on Support, or click on the blue question mark to find help for the page that you are on.
  • If you are receiving a 404 error when logging into Webmail, please use the check email link on the front page, or click here. Once you are logged in, update your bookmark to Webmail. 
  • Issues sending on an iPhone or iPad? Click here
 
EMAIL SETTINGS

The following email settings apply to programs such as Outlook, Mac Mail, Windows Live Mail as well as smartphones.

NOTE: you can also log into Webmail and there will be a section that contains setup instructions.

 

SETUP TUTORIALS (WITH SCREEN SHOTS) FOR POPULAR EMAIL CLIENTS

 


Incoming Mail Server: (POP3): pop3.saber.net *OR* mail.saber.net

Incoming Server Port: 995 (SSL should be set to ON)

 

Outgoing Mail Server: (SMTP): smtp.saber.net *OR* mail.saber.net

Outgoing Server Port: 465 or 587 (SSL should be set to ON)

User / Account Name: yourfullemail@saber.net
NOTE: some email clients assume the username is just the portion before the @ sign. You will need to make sure you have your full email address including the @saber.net wherever user name / account name is referenced.

Password: your email password (upper and lower case entries DO matter)

For outgoing mail you should also set it to require authentication. Then use your same email address and password for the username / password to authenticate.

IMAP Server (used as incoming server only): imap.saber.net (Port 993 SSL should be set to ON)
NOTE: if you use IMAP instead of POP3 as the incoming mail server, please be sure you regularly delete emails off the server. If you want to see how much space on the mail server you are using, log in using webmail and usage will be shown in the top left navigation area.

GETTING AN SSL CERTIFICATE ERROR MESSAGE?
This tends to happen with Apple products the most, after an update. Go in and make sure the incoming mail server has SSL turned off is the fix. For recent versions of iOS (phones / iPads), follow these instructions:

To get to mail settings you need to be in the SETTINGS, then choose PASSWORDS & ACCOUNTS.
Click on the email account you need to update from there, scroll down and click on ADVANCED button to get
into where the settings noted need to be updated.